Job Description



About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Location Description

  Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay-it's a serene haven that seamlessly integrates comfort with career opportunities.   Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.   Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!


Position Summary:
  The Room Attendant is responsible for cleaning rooms and facilities job duties instructed by the Housekeeping Supervisor, Assistant Director of Housekeeping, and Director of Housekeeping. Responsibilities include:

• The ability to follow payroll and key sign-out procedures.
• The ability to clean mirrors, furniture, ash urns, elevators, and doors.
• The ability to inventory and maintain the cleanliness of all linen closets and empty trash.
• Work well with other staff members by planning and following a definite cleaning schedule this will enable work to go faster and smoother.
• Follow instructions and training given by supervisor. Be cooperative and receptive to changes and helpful hints.
• All lost and found articles must be turned in to a supervisor or the Director of Housekeeping.
• The ability to spot clean furniture and carpets as instructed.
• At the start of the work day, obtain work reports from supervisor and proceed to load cart with the supplies needed for the days cleaning.
• The ability to assist in moving beds and furniture as requested.
• The ability to offer assistance to guests when requested or needed.
• The ability to report any maintenance deficiencies to housekeeping.
• Following instructions given by Housekeeping supervisor on which rooms to clean first:
1) Clean O/C rooms first. 2) Go to “due-in” rooms and get them ready for check in. 3) Clean C/O rooms. 4) Clean all occupied rooms by 5pm.
• Ensure all bathrooms and beds are cleaned in rooms.
• Vacuum all rooms every day.
• If there are no horsepersons around, sweet patio, wipe down patio furniture, front door and light fixtures. Dust all light bulbs with a dry rag in all rooms.
• Clean all mirrors and mop all tiled floors.
• If any rooms are found occupied or are in use and not listed on reports, report to supervisor immediately.
• Always make yourself available to help out another employee if you finish your section first.
• Clean cart when finished for the day and stock up for the next day of work.
• The ability to employ proper use and maintenance of all equipment and supplies.
• The ability to respond properly in any hotel emergency or safety situation.
• The ability to complete any project assigned by the Director or Assistant Director of Housekeeping.


Specific job knowledge, skill and ability:
  The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Prior hotel experience preferred.
• Must adhere to practices of occupational safety and health including wearing personal protective equipment when required. Physical Demands:

• Ability to stand, sit, kneel continually to handle specific demands of quality guest service.
• Ability to stand and/or walk continuously to perform essential job functions.
• Ability to extend arms, scrub, bend, stoop, stand and walk areas for extended periods of time.
• Ability to push, pull or lift heavy loads weighing up to 50 lbs.
• Ability to push and/or pull heavy furniture weighing up to 100 lbs.
• Ability to work in extreme weather conditions hot, cold or wet.
• Hearing and visual ability to be able to observe and anticipate guest needs.
• Sufficient strength and physical dexterity to perform duties and responsibilities of job.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online