Job Description

JOB SUMMARY:  Assist the Food & Beverage Manager in the supervision of the restaurant operations and personnel in order to ensure that the highest quality standards are met for food, service, and cleanliness.


  • Lead restaurant  staff in service period. 
  • Knowledgeable  about the resort and its packages.
  • Ensure staff  accurately rings orders.
  • Monitor sitting  and serving procedures, establish timely service as a high priority.
  • Fulfill all  functions as required by accounting.
  • Assure each  order is fulfilled to the guest’s request; if dissatisfaction occurs,  effectively and appropriately diffuse as quickly as possible.
  • Edit employee  timesheets bi-weekly to ensure smooth payroll.
  • Perform line  employees job functions as needed under high volume and emergency  situations.
  • Maintain a  positive work atmosphere by acting and communicating in a manner that  enables getting along with guests, vendors, co-workers, and management.
  • Perform  additional duties as requested by the Food & Beverage Manager.


  • Carry  out supervisory responsibilities in accordance with the organization’s  policies and applicable law. 
  • Exhibit control  of all shifts; monitor standards, cleanliness and team performance  relative to timing and accuracy with the goal of total guest satisfaction.
  • Motivate staff,  build morale and practice succession planning.
  • Train restaurant  staff in service of fine cuisine, this includes but is not limited to,  clearing ladies’ plates first, etc.
  • Train staff to  recognize resort packages sold and how to ring these using micros system.
  • Embrace and  practice all the resort’s standards.
  • Interview, fill  out personnel action forms, performance reviews, coaching and counseling  forms.
  • Schedule staff  accordingly to ensure proper coverage and timely service.


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

  • Must have two to  three years restaurant management experience. 
  • Current Food  Handler’s Card.
  • Knowledgeable  regarding food, beverage and room service techniques.
  • Strong working  knowledge of micros point of sale system, gratuity sheets, employee time  edits, and cashier close-outs.
  • Familiarity with  all positions in the restaurant and be able and willing to fill those  positions when needed.
  • Ability to lift  and quickly transport heavy trays up to 60 lbs. on slippery surfaces. 
  • Ability  to listen effectively, to speak and write English clearly.
  • Self-motivated,  organized, fast and even-tempered. 
  • Strong attention  to detail a must.
  • Pleasant  personality to effectively deal with guests; questions and service, and to  contribute to the overall atmosphere of teamwork with fellow employees.
  • Ability to  quickly deliver quality product while under pressure.
  • Requires  extending arms, bending and stooping to reach materials.
  • Possess  excellent leadership, communication and interpersonal skills.
  • Must  adhere to practices of occupational safety and  health. 

County Legal Requirements

  • Must possess a  valid Maricopa County Health Dept. Food Handlers card to be kept on file  in Human Resources.
  • Must have  completed County & State Liquor training. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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