Job Description

JOB SUMMARY: Assist the Food & Beverage Manager in the supervision of the restaurant operations and personnel in order to ensure that
the highest quality standards are met for food, service, and cleanliness.





  • Lead restaurant staff in service period. 
  • Knowledgeable about the resort and its packages.
  • Ensure staff accurately rings orders.
  • Monitor sitting and serving procedures, establish timely service as a high priority.
  • Fulfill all functions as required by accounting.
  • Assure each order is fulfilled to the guest’s request; if dissatisfaction occurs, effectively and appropriately diffuse as quickly as possible.
  • Edit employee time sheets bi-weekly to ensure smooth payroll.
  • Perform line employees job functions as needed under high volume and emergency situations.
  • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
  • Perform additional duties as requested by the Food & Beverage Manager. 



  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable law. 
  • Exhibit control of all shifts; monitor standards, cleanliness and team performance relative to timing and accuracy with the goal of total guest satisfaction.
  • Motivate staff, build morale and practice succession planning.
  • Train restaurant staff in service of fine cuisine, this includes but is not limited to, clearing ladies’ plates first, etc.
  • Train staff to recognize resort packages sold and how to ring these using micros system.
  • Embrace and practice all the resort’s standards.
  • Interview, fill out personnel action forms, performance reviews, coaching and counseling forms.
  • Schedule staff accordingly to ensure proper coverage and timely service. 





The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: 



  • Must have two to three years restaurant management experience. 
  • Knowledgeable regarding food, wine & beverage and room service techniques.
  • Strong working knowledge of micros point of sale system, gratuity sheets, employee time edits, and cashier close-outs.
  • Familiarity with all positions in the restaurant and be able and willing to fill those positions when needed.
  • Ability to lift and quickly transport heavy trays up to 60 lbs. on slippery surfaces. 
  • Ability to listen effectively, to speak and write English clearly.
  • Self-motivated, organized, fast and even-tempered. 
  • Strong attention to detail a must.
  • Pleasant personality to effectively deal with guests; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
  • Ability to quickly deliver quality product while under pressure.
  • Requires extending arms, bending and stooping to reach materials.
  • Possess excellent leadership, communication and interpersonal skills.
  • Must adhere to practices of occupational safety and health.

County Legal Requirements

  • Must possess a valid Maricopa County Health Dept. Food Handlers card to be kept on file in Human Resources.  
  • Must have completed County & State Liquor training.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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