PM Room Attendant
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Job Description Summary:The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.
- The ability to follow payroll and key sign-out procedures.
- The ability to clean mirrors, furniture, ash urns, elevators, and doors.
- The ability to inventory and maintain the cleanliness of all linen closets and empty trash.
- Work well with other staff members by planning and following a definite cleaning schedule this will enable work to go faster and smoother.
- Follow instructions and training given by supervisor. Be cooperative and receptive to changes and helpful hints.
- All lost and found articles must be turned in to a supervisor or the Director of Housekeeping.
- The ability to spot clean furniture and carpets as instructed.
- At the start of the work day, obtain work reports from supervisor and proceed to load cart with the supplies needed for the days cleaning.
- The ability to assist in moving beds and furniture as requested.
- The ability to offer assistance to guests when requested or needed.
- The ability to report any maintenance deficiencies to housekeeping.
- Following instructions given by Housekeeping supervisor on which rooms to clean first: example: 1) Clean O/C rooms first. 2) Go to "due-in" rooms and get them ready for check in. 3) Clean C/O rooms. 4) Clean all occupied rooms by 5pm.
- Ensure all bathrooms and beds are cleaned in rooms.
- Vacuum all rooms every day.
- If there are no horsepersons around, sweet patio, wipe down patio furniture, front door and light fixtures. Dust all light bulbs with a dry rag in all rooms.
- Clean all mirrors and mop all tiled floors.
- If any rooms are found occupied or are in use and not listed on reports, report to supervisor immediately.
- Always make yourself available to help out another employee if you finish your section first.
- Clean cart when finished for the day and stock up for the next day of work.
- The ability to employ proper use and maintenance of all equipment and supplies.
- The ability to respond properly in any hotel emergency or safety situation.
The ability to complete any project assigned by the Director or Assistant Director of Housekeeping.