Job Description

 

 

Department: VARIOUS DEPARTMENTS

 

Reports to: DIRECTOR OF GUEST OPERATIONS HR DIRECTOR

 

Internship Responsibilities:

 

 

     
  • Assist the departments within the Front Office through time in active roles in the Front Desk, Reservations, Revenue Management and Concierge. Learn the operations through shadow of both departmental leadership and staff members.
  • Assist the Golf Fitness, learn the operations through shadow of both departmental leadership and staff members.
  • Assist the Sales and Marketing department with the tasks that go into a successful site visit, sales proposal
    and contract execution. Assist sales managers with program execution and follow up.
  • Assist the Catering Sales Managers in their role through site visits, contracts, programs, and execution of events.
    Work with Conference service managers on the entire process of executing a group program.
  • Shadow the Human Resources Manager through the hiring process, orientation development, employment policies and procedures
    as well as employee and community outreach programs.
  • Assist in the Accounting department to learn the accounting processes of the hotel through education in accounts receivable, payable and income audit procedures.
  • Shadow Housekeeping management to understand the opening procedures of housekeeping as well as the room inspection, inventory and scheduling process.
  • Shadow the Engineering Assistant to gain an understanding for the processes involved in the engineering department that keeps the hotel running smoothly.
  • Shadow the Purchasing Director through the PO process to gain an understanding for how the individual departments account for and receive products and goods from vendors. Spend time with Director of Purchasing reviewing the sustainability practices of MS to understand the climate, financial and community effects of sustainability practices in a hotel.
 

 

Specific job knowledge, skill and ability:

 

 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

 

 

     
  • Reading, writing and oral proficiency in the English language.
  • Recent or soon to be college graduate
  • Solid interpersonal skills and positive attitude is a must.
  • Computer experience needed.
  • Must be able to work independently, handle multiple tasks while supporting the needs of both guests and the department.
  • Ability to stand and/or walk continuously to perform essential job functions.
  • Clear, articulate telephone voice and excellent/professional communication skills required.
  • Ability to listen effectively, to speak and write English clearly.
  • Must be highly organized and detail-oriented.
  • Must be able to work independently, handle multiple tasks while supporting the needs of both guests and the department.
  • Must adhere to practices of occupational safety and health.
 

Application Instructions

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