Job Description



About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Location Description

  Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay-it's a serene haven that seamlessly integrates comfort with career opportunities.   Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.   Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!


Position Summary:

The Human Resources Manager will administer routine Human Resources functions required to support hotel operations.


Responsibilities include:

  • To follow all specified procedures to coordinate and conduct routine human resource tasks in a timely and professional manner, including recruiting, hiring, orienting, and terminating hotel staff; processing employee transactions; tracking and ensuring performance reviews; handling employee insurance orientation, enrollment, extension and problem resolution; and responding to requests for Personnel related information.
  • To assist with on-going compliance training with managers and well as new hire orientation to incoming staff.
  • To oversee with benefits administration including administering FMLA and ADA compliance
  • To continually strive to improve the efficiency of human resources related systems and procedures and creating or revising human resources forms as needed.
  • To accurately maintain current HRIS systems, personal records and employee files.
  • To promptly inform the General Manager or the Director of Human Resources of on-site issues regarding employee relations, or management compliance with state and federal employment laws.
  • To organize and execute special projects, as assigned, meeting pre-determined goals for quality and completion.
  • To process claims for workers’ compensation, unemployment an disability in a timely manner
  • To advise, update and assist department heads regarding human resource policies, procedures and company practices.
  • To maintain professional discretion and confidentiality at all times.
  • To organize, announce and/or participate in company-sponsored employee recreational functions, including picnics, Holiday parties, benefits fairs, and any other such activities planned by, or with the approval of, the Executive office.
  • To assist, as directed, to facilitate Mountain Shadows Employee Programs.
  • To assist with safety meetings, maintaining current records of safety training, and ensuring company compliance with OSHA regulations and Hazmat policies.
  • To oversee company Trip reduction program and ensure compliance.
  • To oversee wage garnishments and employment verifications.
  • Assists managers with payroll tasks, which includes reviewing overall company payroll for 200+ employees for timeliness and accuracy.
  • Perform additional duties as requested by the Director of Human Resources.


Specific Job Knowledge, Skill and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

  • College education preferred and/or any combination of education, training or experience that provides the required knowledge, skills and abilities.
  • One-year minimum experience in Hospitality Human Resources.
  • Bilingual in Spanish required.
  • HRIS/Workday experience preferred.
  • HRCI/SHRM HR Certification preferred.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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