Job Description


Mountain Shadows is an icon of luxury and design located in Paradise Valley, Arizona.  

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Position Summary: Responsible for cleaning rooms and facilities and job duties instructed by the Housekeeping Supervisor, Assistant Director of Housekeeping, and Director of Housekeeping.  

 Responsibilities include:

  • The ability to follow payroll and key sign-out procedures.  
  • The ability to clean mirrors, furniture, ash urns, elevators, and doors.  
  • The ability to inventory and maintain the cleanliness of all linen closets and empty trash.  
  • Work well with other staff members by planning and following a definite cleaning schedule this will enable work to go faster and smoother.  
  • Follow instructions and training given by supervisor. Be cooperative and receptive to changes and helpful hints.  
  • All lost and found articles must be turned in to a supervisor or the Director of Housekeeping.  
  • The ability to spot clean furniture and carpets as instructed.  
  • At the start of the work day, obtain work reports from supervisor and proceed to load cart with the supplies needed for the days cleaning.  
  • The ability to assist in moving beds and furniture as requested.  
  • The ability to offer assistance to guests when requested or needed.  
  • The ability to report any maintenance deficiencies to housekeeping.  
  • Following instructions given by Housekeeping supervisor on which rooms to clean first: example: 1) Clean O/C rooms first. 2) Go to “due-in” rooms and get them ready for check in. 3) Clean C/O rooms. 4) Clean all occupied rooms by 5pm.  
  • Ensure all bathrooms and beds are cleaned in rooms.  
  • Vacuum all rooms every day.  
  • If there are no house persons around, sweet patio, wipe down patio furniture, front door and light fixtures. Dust all light bulbs with a dry rag in all rooms.  
  • Clean all mirrors and mop all tiled floors.  
  • If any rooms are found occupied or are in use and not listed on reports, report to supervisor immediately.  
  • Always make yourself available to help out another employee if you finish your section first.  
  • Clean cart when finished for the day and stock up for the next day of work.  
  • The ability to employ proper use and maintenance of all equipment and supplies.  
  • The ability to respond properly in any hotel emergency or safety situation.  
  • The ability to complete any project assigned by the Director or Assistant Director of Housekeeping.

 Specific job knowledge, skill and ability: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior hotel experience preferred.  
  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

Physical Demands:

  • Ability to stand, sit, kneel continually to handle specific demands of quality guest service.  
  • Ability to extend arms, scrub, bend, stoop, stand and walk areas for extended periods of time.  
  • Ability to push, pull or lift heavy loads weighing up to 50 lbs.  
  • Ability to push and/or pull heavy furniture weighing up to 100 lbs.  
  • Ability to work in extreme weather conditions hot, cold or wet.  
  • Hearing and visual ability to be able to observe and anticipate guest needs.  
  • Sufficient strength and physical dexterity to perform duties and responsibilities of job.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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