Director of Housekeeping - Mountain Shadows
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay—it's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!What you will have an opportunity to do:
Position Summary:
To manage the Housekeeping staff and operations to ensure cleanliness, safety, and aesthetic appeal of the hotel.
Responsibilities include:
- Coordinate with the Director of Guest Operations and the General Manager to establish and ensure hotel standards of cleanliness and esthetics for rooms and public areas.
- Develop and ensure efficient routine and emergency departmental procedures for the Housekeeping Department.
- Accept personal responsibility for the satisfactory condition of all VIP rooms prior to occupancy, including special attentions provided for repeat guests.
- Ensure that effected operating departments have accurate information regarding rooms, including status, condition, and maintenance needs.
- Establish and control inventory of departmental materials, including guest amenities, and administrative and cleaning supplies.
- Coordinate with the Maintenance Department to ensure the timely and professional completion of maintenance and repair work in guest rooms and public areas.
- Put out to bid, annually, all major vendor supplies needed for departmental operations.
- Prepare the annual departmental budget, according to the specifications set forth by the Director of Guest Operations with the assistance of the Controller.
- Continually monitor and control departmental expenditures to ensure meeting operational standards while maintaining the annual budget.
- Promote and comply with all policies and procedures of Mountain Shadows.
- Immediately report all suspicious occurrences and hazardous conditions.
- Maintain the cleanliness and safety of work areas at all times.
- Practice safe work habits at all times, to avoid injury to self and others.
- Ensure safe work practices of all Housekeeping staff, including proper use and handling of all relevant equipment.
- Ensure departmental safety training for all new Housekeeping employees before they begin to work.
- Conduct regular departmental operations meetings, including monthly safety meetings.
- Ensure proper handling, storage, and labeling of all hazardous chemicals used by Housekeeping employees, in accordance with state and federal regulations.
- Attend all mandatory meetings as directed.
- Perform additional duties as requested by the Director of Guest Operations.
Supervisory Responsibilities:
- To hire, train, schedule, support, review, discipline, and terminate employees directly accountable to his/her position, to maintain highest possible levels of employee morale and department productivity.
Specific Job Knowledge, Skill and Ability:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:
- 3 years minimum of management experience required.
- English fluency required.
- Spanish language ability helpful.
- Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances.
- Requires knowledge of current state and federal safety regulations.
- Experience in hotel industry accounting procedures, and labor and supply controls.
- Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.