AM Fitness Attendant - Mountain Shadows

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

 

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Location Description

  Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay-it's a serene haven that seamlessly integrates comfort with career opportunities.   Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.   Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

Overview

Responsibilities include:

• Prepare for shift by ensuring music is playing at appropriate level, uniform is clean and wrinkle free, nametag is on and smile is in place.
• Ensure proper cleanliness and stocking of fitness area.
• Address guests by their name each time they are encountered.
• Ensure proper stocking and presentation of clean towels, washcloths, magazines, newspapers and water.
• Remove used towels, washcloths, robes and slippers to appropriate area for cleaning.
• Anticipate each guest’s needs and assist with special requests.
• Perform all opening, mid shift and closing job responsibilities as noted on the fitness attendant checklists, fill out and turn in at end of every shift.
• Maintain cleanliness of fitness area i.e. sweep and mop floors, squeegee showers, wipe counters and fixtures, etc. as necessary throughout the day.
• Immediately advise Fitness Manager on duty if equipment is not functioning properly.
• Practice safe work habits and follows all safety procedures. Follow proper protocol during evacuation.
• Promote a friendly, comfortable feeling while guests are in fitness area. Interact appropriately with guests whether it is conversation or a quiet presence.
• Be extremely knowledgeable and able to accurately assist guests with fitness equipment questions.
• Attend departmental meetings and training sessions when scheduled.
• Provide assistance when necessary throughout Citizen’s Club.
• Perform any other duties as assigned by the Fitness Manager.

Qualifications

Specific Job Knowledge, Skill and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Experience with hospitality and customer service.
• Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment.
• Ability to multi-task.
• Professional, flexible and positive attitude.
• Must be detailed oriented.
• Ability to stand continuously to perform essential job functions.
• Requires extending arms, bending and stooping to reach materials.
• Hearing and visual ability to observe and detect signs of guests’ needs.
• Must adhere to practices of occupational safety and health.

 

Appearance Requirements:

• Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.
• Appearance must always be neat, clean and professional.
• Name badge and proper uniform must be worn at all times.