Job Description

Position Summary:To work within the framework of a quality

Food and Beverage service team.  To serve food to our guests

in a personable, courteous and professional manner ensuring a

positive dining experience. Impeccable grooming standards 

are essential.

Responsibilities include:

  • Will  be thoroughly familiar with all standards of proper service etiquette and  will adhere to these standards throughout our guests' dining experience.
  • No  cell phones or personal calls except in emergencies. No smoking during  service, no gum chewing anytime.
  • Attend  all scheduled staff meetings and supplemental training sessions.
  • Be  aware of all liquor laws as well as company and departmental policies  regarding consumption of alcoholic beverages.
  • Will  be able to service a five-table station during typical service  demand. 
  • Be  familiar with emergency safety measures including the Heimlich maneuver and  fire evacuation procedures.
  • Have  a strong working knowledge of the micros ordering system and  other check processing procedures for dining room service.
  • Know  all menu items including ingredients, preparation, required condiments and  specific service.
  • Will  expediently take orders from guests and expedite as soon as prepared from kitchen.
  • Check  side duty list for opening and closing duties.
  • Obtain  own condiments, beverages, etc., after guests have finished, pre-bus  table.
  • Obtain  completed check from micros and present to guest.  Finalize check in system according to  method of settlement.
  • At  the end of service, will polish glassware and appropriate silver for next service  period.
  • Obtain  service report from micros and finalize all settlement  transactions.  Will be responsible  and held accountable for all unsigned checks and will report these to the  manager.
  • Determine  gratuity distribution according to set departmental standards.

Specific job knowledge, skill and ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Previous food  and beverage experience required.
  • Good physical  condition in order to lift moderate weights and remain on feet for  prolonged period of time.
  • A sincere desire  to provide the utmost in guest service.
  • Solid  interpersonal and communication skills. Pleasant personality to effectively deal with guests questions and  service, and to contribute to the overall atmosphere and guest experience.
  • Good teamwork  with fellow employees. Strong attention to detail a must.
  • Well-groomed  appearance according to company standards.
  • Must  adhere to practices of occupational safety and  health including wearing personal protective equipment when  required.
 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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